Alera Home Health Corporate Commitment to Fair and Ethical Practices
- Alera Home Health was built on a foundation of strong family values – Dedication, Excellence, Commitment, Quality of life, Respect, Dignity, and Independence.
- All individuals will be treated with dignity and respect.
- When assessing performance, Alera Home Health will not place unnecessary emphasis on personal characteristics, including race, ethnicity, nationality, gender, age, sexual orientation, family relationships, religious belief, or physical or intellectual disability.
- Alera Home Health will treat all clients and prospective clients with honesty, fairly, and with dignity and respect.
- Alera Home Health will not deliver misleading information or offer services not needed by clients or prospective clients.
- Alera Home Health will respect and support freedom of choice.
- Alera Home Health promises to provide prompt, reliable, and effective home and health care appropriate for each individual’s needs, health and safety.
- Alera Home Health is committed to protecting the confidential nature of each individual’s health care records and to not disclose information in the record except as permitted by law or regulation.
- Alera Home Health will employ staff that has been screened through references and who continue to improve their knowledge and skills in the provision of home and health care services.
- Alera Home Health will compete strongly but fairly. We will abide with all applicable competition laws and will not tolerate actions that unreasonably prevent competition.
- Alera Home Health will respect and abide by all copyright laws when developing marketing and communication programs, such as advertisements.
- Alera Home Health is committed to deliver our greatest efforts to resolve issues fairly.